“This is the third camper we have sold thru PPL , and was happy with the first two sales and we came back , cannot believe how fast this camper sold in a week. Thank You PPL and your pro staff.”
“Never been treated better! Not pushy, not demanding, just simple fair treatment. Explained questions asked. Look forward to the close out and future business.”
“Everyone was extremely helpful, friendly, and easy to work with – Mary in Sales, and Billie in Closing were just lovely and made the process so straightforward and easy. I would like to specifically recognize Sterling (the gentleman that did the prep and walk thru). Sterling had every single system of our new RV operating and ready for our review. He explained all the necessarily functions, and stepped through some specific items to make sure we were comfortable with everything. I imagine much of that is his daily job, but on top of all this he was so very personable and we really enjoyed the time we spent with him. I really appreciate how easy your entire process operated – from earnest money, to trade in, and finally purchase. Our friends recommended us to you, and I will absolutely do the same. Thank you!”
“A pleasure working with Bubba, it was like he was selling an RV to a friend.”
“It was Awesome! Tom was a fantastic help.”
“Ashley was charming, enthusiastic and very committed to giving us the best experience possible. We can’t believe she’s only been there 30 days. She’s a real asset. Of course a quick sale will solidify our enthusiasm.”
“Amy Joust was amazing, she answered all our questions!”
“Everyone was great to work with!”
“Long drive but we deal with it. We like PPL best!”
“I keep coming to PPL because they are the best. Why go anywhere else?”
“Ms. Rita was extremely professional and straight-forward. She handed the transaction expeditiously with clarity.”
“We were encouraged by the number of potential buyers checking in and the activity about the whole place.”
“Rita was very helpful and very knowledge. We enjoyed the whole process.”
“Overall experience was positive with a good outcome for me. The personnel at New Braunfels were excellent. It’s difficult to leave my high priced diesel pusher to sit on the lot without assurance it will be kept clean, charged, etc. I checked on it frequently and kept it plugged into power and tweaked things that were left open by customers. Worked for me since I was close by.”
“Just as advertised, our trailer sold within 3 weeks at a good price. Thanks.”
“I was dreading it so much, but it was a great experience, thanks to Patricia.”
“I would like to start by saying our experience with ppl was outstanding. We were first time buyers and were LUCKY enough to get with Chris Crim. What an outstanding young man that took ALL the time in the world to help us. When I had a question he didn’t try to B.S. me he was honest and said I don’t know but I will get you with some one that does. That was when we meet Fonzi…what a HOOT, He answered all our questions and shared a lot of advice. The guys in the shop are the best. Walk thur was GREAT, more than willing to spend over 2 hrs with us when his wife was waiting to go fishing. One GREAT BIG AT A BOY THERE.THXS. Lisa in finance was SUPER, great lady to deal with. I REALLY HOPE the owner of the company reads this, BECAUSE, if I was still in business I would try and hire your whole crew away for you. And not to forget Alan THXS, for making this the best experience we have had . Love these guys and Lisa.”
Dick and Deb
“PPL made the process very easy and kept us updated on progress.”
“Camper sold quick & PPL took care of all the paperwork…all I had to do was deposit the check.”
“Y’all need to hang on to Tom Yancey. Also give him some extra vacation time. Thanks.”
“Jonathan Narvaez was very helpful, courteous and prompt. I felt very confident working with him. He exceeded my expectations.”
“We could not have had a better experience buying our 2010 Canyon Star! Thanks, Jerry and Wayne – you made our experience great. And thanks to all the folks whom we didn’t get to know as well for the great job they did in making our dream a reality!”
“This was much better than trying to sell the trailer our self. Even with the expenses deducted by PPL we came out far better than we expected. Thank you.”
“I was in a rush that day I decided to buy, so did not have a chance to meet with the business manager. However, I received an email before the end of the day introducing themselves and providing information. My sales rep, Mary, was amazing. She was extremely patient, and explained things very well.”
“Very courteous and professional.”
“PPL made it very easy to sell the RV. They took all of the stress out of trying to get it sold! We appreciated the explanation of the process and the support in getting it sold.”
“This was a very pleasant buying experience which is very rare these days. Many thanks to all.”
“PPL made this process so much simpler than I could have imagined. Also, the sale was completed very quickly & efficiently. I am so very pleased with the entire experience – would recommend PPL to any other RV seller. Your staff was amazing – professional to the “T”. Thank you.”
Thank-you so much to Brenda, Craig, Nancy, and all of the folks that helped with the sale of our Casita. You made the process so simple! We didn’t have to do anything except to bring you the trailer, have one short meeting and then wait a little bit. We are now looking for our next RV and will be watching what comes up on the PPL website!
Ann & Bill Hurt
I just wanted to sent you a quick note to tell you how Clark Chandler saved the day.
I had placed an order for an RV fridge on Tuesday, with the understanding that Friday delivery would not be a problem. After I placed the order I was told 4 – 7 days. I was very upset as I had already removed and sent the old one off, leaving me with no fridge and a camping trip planned to start Saturday. I called Clark and expressed my frustration and concern, this all after 5:00pm. We talked through options and such but as it was after 5:00 he could not do anything till Wednesday. Long story short, it just arrived a full day early. I know Clark had to jump through a bunch of hoops and I wanted you to know how much I appreciated it. He really saved the day and my camping trip.
I will be using your company in the future and letting anyone who asks know that I have a great company for RV equipment.
Thank you for having such a great and dedicated team!
Work Done on: Class A – Diesel
Bought used DP from PPL. Full service performed, check out of all appliances, installed Blue Ox tow package on TOAD, installed brake system on TOAD, installed slide cover, repaired coach dash air conditioning.
Evaluation of Service Performed:
Excellent work, both sales and service personnel were knowledgeable and easy to deal with. My wife insists that if we are within a thousand miles of PPL and can get there to have work done that we would do so. I’d cut that to 500 miles…but agree that they do good work.
I checked PPL out before I took my motorhome over 1000 miles to Houston to sell it and I am real happy I took it to them. My contact was Rob Henderson who told me what i could expect and did everything he promised. They sold it in only a few weeks and I got my money a few days later. I tried to sell my motorhome for aboutt six months before I called him and he convinced me to take it it to Houston. They sold it real fast.
We bought our trailer from PPL a few years ago and now we’ve bought our motorhome from them, too. When we bought our trailer, we picked it out on their website. I was apprehensive at first about buying a used RV, but I had them inspect if first. Almost three years later, everything still worked great. We were planning to take it back to PPL to trade it in or have them sell it but my wife’s nephew borrowed it from us to live in after the hurricane and it looks like we’ll never get it back!!
A couple of months ago we went back to PPL and bought our first motorhome. It is exactly what we were looking for and so far it we just love it. I recommend them to anyone who wants to buy a trailer or a motorhome.
Outstanding, personal service. I had a lot of questions and got them all answered (and then some). Great value, as well. Dan N. is a great customer service agent–informative, sympathetic, tenacious. I would rate hoim six stars if I could. He (and PPL) have got my business from now on.
They are great I got my part in two days
and I thought it would take a week to get to me.
Excellent service. Quick shipping too. Item was stated as “special order”, but it was here in 4 days. Online ordering was easy. Video of product was VERY helpful on purchase.
Would buy from again.
Arrived insanely fast. I thought it was something from another vendor I had ordered a few days earlier!
Well packaged with box in a box.
I would like to thank you for exceptional service. I ordered awning arms yesterday, 7/12/2012, I think before noon EST, the salesman I spoke with was a very courteous individual and processed my order in minimum time, he told me the order would go out that afternoon and I was thinking I would get the arms Monday or Tuesday of next week, imagine my surprised look when UPS pulled into my driveway at about 1:00pm today with my order. You have a top notch organization and I commend you and your associates for the outstanding service you give.
I just want to drop a line and tell you how much I like your business and the way you manage it. I sold a motor home in just a few days time through your company. Every detail went just like your representative told me it would.
I know I could not have sold my motor home here in the Midwest in two years, but you sold it for top dollar in a few days. I found dealing with your company a pleasure. Every individual was very helpful and polite. I have consistently recommended RV associates to use your services whether buying or selling.
I know I could not be more pleased with your service. If buy another RV it will be through PPL. Just thought you might like to know from a satisfied customer.
Sincerely, Phil Kuhn